Fees 

General Information Requests

A request for information about another individual, a government program or activity are considered general information requests. The following fees apply to requests for general information:

  • Application Fee: $5.00 must accompany application
  • Time spent manually searching for records: $7.50 per ¼ hour
  • Records Preparation: $7.50 per ¼ hour required to prepare records for disclosure
  • Photocopying and Computer Printouts: $0.20 per page (requester's copy only)
  • Floppy/Hard Disk: $10.00 for each disk
  • Computer Programming: $15.00 per ¼ hour if necessary to develop a computer program to retrieve information
  • The costs, including computer costs, that the City incurs in locating, retrieving, processing and copying the record if those costs are specific in an invoice that the City has received
  • Appeal Fee: $25.00 to be paid to the Information and Privacy Commissioner of Ontario (IPC) if an appeal is filed

Personal Information Requests

A request for information about oneself is considered a personal information request. The following fees apply to requests for personal information:

  • Application Fee: $5.00 must accompany application
  • Photocopying and Computer Printouts: $0.20 per page
  • Floppy/Hard Disks: $10.00 for each disk
  • Computer Programming: $15.00 per ¼ hour if necessary to develop a computer program to retrieve information
  • The costs, including computer costs, that the City incurs in locating, retrieving, processing and copying the record if those costs are specific in an invoice that the City has received
  • Appeal Fee: $10.00 to be paid to the Information and Privacy Commissioner of Ontario (IPC) if an appeal is filed