FLOOD UPDATE #6 - February 22-5:30PM 

For Immediate Release
Contact: Maria Visocchi, Director, Communications & Community Engagement 
Phone: 519-759-4150 

BRANTFORD ON: In partnership with the Grand River Conservation Area, the City can now confirm that the water levels have receded to an extent that the threat of ongoing flooding has dissipated. Therefore, effective immediately, the evacuation order has been lifted in all previously identified flood threat areas including Holmedale, Old West Brant and Eagle Place.

Lorne & Veteran Memorial Parkway (VMP also known as BSAR) Bridges Reopened

The Ministry of Transportation has confirmed that they see no reason for concern and are satisfied these bridges can be reopened safely effective immediately. The load posted restrictions remain in place for Lorne Bridge. Public Works staff will continue to monitor the bridge and river over the coming days in the event another extreme flow or ice event occurs and the bridge requires reassessment.


  • Brantford Charity Casino – open at 8 pm Thursday
  • Brantford Farmers Market – closed Friday, open Saturday
  • City Trails & pedestrian bridges along the River – remains closed until further assessment
  • Civic Centre will reopen Friday
  • Childs Paradise Too Daycare Centre – open Friday, regular hours
  • Doug Snooks Eagle Place Community Centre – open Friday, regular hours
  • Market Centre Parkade – open Friday
  • Parks & Recreation Main office (1 Sherwood Drive) – open Friday, regular hours
  • Schools remain closed Friday
  • T.B. Costain/SC Johnson Community Centre – open Friday, regular hours
  • Woodman Park Community Centre – remains an emergency evacuation centre until further notice

Please call the SPCA for pet pick-up arrangements at 519-756-6620.

The Evacuation Centres at Assumption College remain open until 8:00 pm this evening while Woodman Community Centre will remain open until further notice.

Woodman Community Centre
491 Grey St, Brantford, ON N3S 7L7

Assumption College Gynasium
257 Shellard’s Lane


Please note that there is a heightened risk of electric shock when water makes contact with electrical systems. Please follow these vital electrical safety steps provided by the Electrical Safety Authority:

If flooding has occurred

  1. Do not enter your basement if you suspect water has risen above the level of electrical outlets, baseboard heaters, furnace, or is near your electrical panel.
  2. If flood water has risen above outlets, baseboard heaters or your furnace, covers power cords, or is near the electrical panel, contact Brantford Power immediately to arrange for power to be disconnected.
  3. If you see a downed powerline, stay back 10 metres or the length of a school bus, and call 911 and Brantford Power to report it.

If you are returning home after a flood

  1. If water in your basement has risen above the electrical outlets, baseboard heaters, furnace or electrical panel, the power will remain disconnected for your safety.
  2. If your electrical system has been affected, Brantford Power may not be able to restore power to your property until the damage has been assessed and any necessary repairs have been made.
  3. It is your responsibility to hire a Licensed Electrical Contractor to evaluate your home’s electrical system to determine if it is safe to have Brantford Power restore service to your property.

Service will be restored in section. If necessary, crews going door-to-door to ensure there is no damage to electrical systems at individual addresses as described above. Should you have any questions, please contact our customer care team at 519-751-3522.


Union Gas is working closely with Brantford Hydro to coordinate efforts to bring services back to the affected areas. Union Gas utility service representatives will be entering the area beginning Friday morning at 8 a.m.to repair any damaged natural gas facilities and restore service to impacted customers. Additional crew members are being brought in from other Union Gas offices to assist. Union Gas hopes to restore natural gas service to most customers by end of day Friday, and will have crews out on Saturday for remaining relights.


  • We will need access to homes and businesses to complete relights. Company representatives will provide proper identification when seeking access to your home.
  • We ask that you clear debris from around your natural gas appliances and keep your meter clear.
  • Our first priority is to make the area safe and restore natural gas service to affected customers as quickly as possible.
  • Residents and businesses are asked to not attempt to relight natural gas appliances on their own. If equipment has been submerged in water or affected by the flooding in any way, a licensed gas technician or heating contractor will need to inspect the equipment before being reactivated.
  • If there is a smell of gas (it will smell like rotten eggs) or detection of other signs of a gas leak, Union Gas urges customers to take the following steps:
  • Prevent sources of ignition. Do not touch Electrical switches, light matches or candles, or use the phone.
  • Exit the building immediately.
  • From a neighbour's house or a safe area, phone Union Gas or the fire department.
  • Do not re-enter the building until it has been inspected.

To report a natural gas emergency, contact Union Gas at 1-877-969-0999.


When re-entering your home please use caution to ensure your safety. Look for buckled walls or floors which may be an indication that the building may not be structurally sound. Flood water can be heavily polluted and could contain other potentially dangerous debris. Household items that have been flood-damaged must be discarded appropriately. Discard all insulation materials, particleboard furniture, box springs, stuffed toys, pillows, pillows, padding, cushions and furniture coverings that have been exposed to flood water. If you have any questions regarding garbage collection, household hazardous waste, or to schedule a bulky waste pick up please contact 519-759-4150 or http://www.brantford.ca/residents/waste/Pages/default.aspx

Appliances that may have been flooded pose a risk of shock or fire when turned on. Do not use any appliances, heating, pressure, or sewage system until electrical components have been thoroughly cleaned, dried, and inspected by a qualified electrician. During cleanup minimize contact with floodwater and keep children away from any affected areas during cleanup. Recommended cleanup equipment:

  • Gloves
  • Mask
  • Pails, mops and squeegees
  • Plastic garbage bags
  • Detergent
  • Large containers for soaking bedding, clothing and linens, and clotheslines

Depending on your situation, you may need to obtain additional equipment such as extention cords, submersible pumps, wet/dry shop vacuums, a carbon monoxide sensor and dehumidifiers, fans or heaters. When using equipment, keep extention cords away from water. Remove water from your home slowly and in stages – about one third of the volume daily – because if the ground is still saturated and water is removed too quickly, the walls or floor could buckle. Ensure all impacted surfaces are thoroughly washed and disinfected.

Record details of flood damage by photograph or video, if possible, and register the amount of damage to your home with your insurance agent.

Food Safety Guide for returning to your home after a flood (attached)


We are so heartened by the number of people who have offered their volunteer support. For those wishing to help as volunteers, please contact our staff at the Woodman Community Centre at 519-752-0890 to register to volunteer.


The City is working closely with our partner service agencies to determine what is needed and how donations will be coordinated. Information on items and/or monetary donations will be provided later today.


The public is reminded to exercise extreme caution around all water bodies. Banks adjacent to rivers and creeks are very slippery at this time and, when combined with current weather conditions, pose a VERY serious hazard. Parents are encouraged to keep their children and pets away from all watercourses and off frozen water bodies, which will be extremely unsafe as a result of the warming trend.

Updated flood messages will be issued as conditions develop and updated forecast information becomes available.

The Emergency Operations Centre (EOC) will continue to monitor the situation from Emergency Command as they transition into the recovery phase of this event. Updates will continue to be shared as required on the City’s website at www.brantford.ca, and on the City’s primary social media accounts at: City of Brantford Facebook | @CityofBrantford

The City of Brantford Customer Contact Centre is available to answer resident inquiries during regular business hours at 519-759-4150.


Maria Visocchi
Director, Communications & Community Engagement | City of Brantford
Phone: 519-759-4150 ext. 5754 | Email: mvisocchi@brantford.ca