FLOOD UPDATE #8 - FEBRUARY 24, 2018 - 1:00 PM 

For Immediate Release
Contact: Maria Visocchi, Director, Communications & Community Engagement  
Phone: 519-759-4150 

BRANTFORD, ON - At 10:30 am on February 21, 2018, the City of Brantford declared a state of emergency due to a flooding crisis impacting the neighborhoods of Holmedale, Old West Brant and Eagle Place. For their safety, people in those areas were strongly urged to evacuate immediately. The evacuation order remained in place until February 22nd at 4:30 pm at which time the City, in partnership with the Grand River Conservation Area (GRCA) confirmed that the water levels had receded to an extent that the threat of ongoing flooding had dissipated.

First off and MOST IMPORTANTLY, thanks to the expedient reaction of the City’s Emergency Operation Centre to put the safety of our citizens first, and call for an evacuation of the impacted area, we are very grateful to report that at this time we are not aware of any casualties or serious injuries directly related to the flood event.

In a communication to all City staff this morning, Acting CAO/EOC Director Jo Atanas expressed appreciation for how staff and community partners responded to the crisis saying, “While the Emergency Operation Centre (EOC) and hundreds of City staff are still actively managing our response and recovery efforts and will be for some time, I want to take this opportunity to acknowledge the extraordinary efforts of City staff from all Commissions, Brantford Fire, Communications & Community Engagement, Brantford Police, the GRCA, Brantford Power, Union Gas the County of Brant for providing much needed support in aiding Operational Services and Brantford Police in closing roads and bridges for the safety of both pedestrian and vehicular traffic and our community partners and agencies over the past four days, who responded to this event with expediency, professionalism and compassion. I know I speak for the entire Senior Management Team in emphasizing how proud I am of how City staff and our community came together in crisis to help each other and ensure the health and safety of those we are honoured to serve.”


The river continues to recede. 12:00pm reading - 2.472 m.

Two of the pedestrian bridges and all of the City’s Trails in the impacted areas will remain closed to the public for the foreseeable future as they require additional inspection to determine safety level and necessary repairs once the water is fully receded

Additional city infrastructure including a series of roads will remain closed because edges of the roadway were compromised by erosion of the shoulders and washed gravel banks into the ditches.

Although inspections continue, thus far we can confirm that a city facility in the impacted area (Earl Haig Family Fun Park) and at least 30-50 homes in the assessment area have confirmed water infiltration – verification will follow once inspections are fully completed as several properties still need to be entered.

Utilities – as of 9am this morning, gas and hydro is restored to 95% of residents and businesses in the impacted area.

A Platoon Chief as well as a Fire Crew of 4 and a boat have been dispatched to neighbouring Six Nations community to provide mutual aid assistance requested due to their declared emergency and for any other emergencies that may arise.


Anyone in the flood affected zones with urgent or emergency concerns regarding food or housing over the weekend please contact Victim Services of Brant at 519-756-0113 or 519-756-7050.

As Social Assistance supports with community partners has been fully activated for those impacted, the Emergency Evacuation Shelter at Woodman Community Centre will close at 12 noon on Saturday February 24, 2018.

If victims of the flood have emergency shelter needs they can contact Victim Services of Brant at 519-756-0113 or 519-756-7050.


Representatives from the Insurance Bureau of Canada (IBC) will be in Brantford this weekend to assist residents impacted by the Feb 21-22, 2018 flooding event at:

Doug Snooks Eagle Place Community Centre – 333 Erie Ave
Saturday Feb 24 – 10am to 5pm
Sunday Feb 25 – 1pm to 5pm

IBC will assist affected residents by answering insurance related questions, and helping to connect them with their insurance companies. Residents are asked to bring their insurance policies, but guidance can still be provided if policies are not available. Alternatively, affected residents with questions can call IBC’s Consumer Information Centre at 1-844-2ask-IBC (1-844-227-5422).

For those who may not have flood insurance, our provincial partners from the Ministry of Municipal Affairs who will determine if residents impacted by the flood event are eligible for the Disaster Recovery Assistance for Ontarians. Representatives from the Ministry will be in impacted areas on Sunday February 25th to complete an assessment.


Members of the community who wish to contribute monetary donations, food items, hygiene products or cleaning items can drop them off at any of the following:

  • Community Resource Services (Brantford Food Bank) during their regular operating hours www.crs-help.ca/foodbank.
  • Salvation Army Thrift Store will accept clothing, diapers, personal items and cleaning items (no furniture or appliances please) at their thrift store at 67 Charing Cross St during regular business hours

If flood victims do not require donations that have already been made to the Salvation Army or The Food Bank, please note that they may be used for other members of the community who are in need.


The state of emergency will remain in place until City officials have completed their initial assessments of the impacted area. It also remains in effect to remind the public to continue to stay away from the river and heed the cautionary note below:


The public is reminded to exercise extreme caution around all water bodies. Banks adjacent to rivers and creeks are very slippery at this time and, when combined with current weather conditions, pose a VERY serious hazard. Parents are encouraged to keep their children and pets away from all watercourses and off frozen water bodies, which will be extremely unsafe as a result of the warming trend. Updated flood messages will be issued as conditions develop and updated forecast information becomes available.

The Emergency Operations Centre (EOC) will continue to monitor the situation from Emergency Command as they transition into the recovery phase of this event. Updates will continue to be shared as required on the City’s website, and on the City’s primary social media accounts at:

facebook.com/CityofBrantford | @CityofBrantford

The City of Brantford Customer Contact Centre is available to answer resident inquiries during regular business hours at 519-759-4150.



Maria Visocchi
Director, Communications & Community Engagement | City of Brantford
Phone: 519-759-4150 ext. 5754 | Email: mvisocchi@brantford.ca