NEW & Improved RecConnect and Online Registration Launch Coming Soon. 

For Immediate Release
3/29/2018 
Contact: Karen Winter, Manager of Programs & Services 
Phone: 519-756-9900 

Brantford, ON – On Thursday, May 3, 2018 the City of Brantford Parks & Recreation department will launch its new and improved RecConnect online registration system. In an effort to spread the word to new and existing customers, some important information about creating and updating customer accounts and exciting new upgrades to services are outlined below. Ongoing updates can be viewed online at brantford.ca/recconnectinfo

Important Information

The City of Brantford will launch its new and improved online registration system Thursday, May 3rd. It will offer the same convenience and ability to register from anywhere you are, but now made even easier!

All customers who have previously registered for a program or activity with the City of Brantford Parks & Recreation department over the last two years will automatically have their existing RecConnect accounts moved to the new online registration system. New customers will be required to create a new profile for each family member on the new system to ensure that when you are ready to register for a program or activity you are set-up and ready to go! It’s simple and easy to use and the entire family can manage the account activity and profiles in one convenient location.

New Features:

Versatile new search engine now provides you with the ability to find an activity or program by keyword, age, day, time, location, etc. You may even discover something new and exciting along the way! Simply add your selection to your cart and ‘check out’ in an easy, hassle-free process.  

  • Now you can save the activity or program to your ‘Wish List’! Once registration opens, you can simply add your Wish List items to your cart. How’s that for speed!?
  • Registering your child(ren) for camp? You can now track special medical waivers and authorizations for pick up/drop off online!
  • Choose your preferences add information you want us to know, and upload your picture for a more personal experience.
  • Have you ever missed the deadline to sign up for an activity or program? Once you create an account in the new system, you’ll be able to receive registration reminders so you never miss a deadline again! How cool is that!?
  • No more worrying about your membership expiring – with the new online registration system, you can easily renew your memberships online.
  • No more missing out! You can now stay “in the know” with RecConnect communication features such as text message alerts! When creating your account or updating an existing one, don’t forget to provide your cell phone number and carrier to ensure you receive text message alerts. Alerts will be sent for last minute cancellations, inclement weather, emergencies and more. You will now be the first to know!
  • Indicate what your interests are and receive emails tailored to all your favorites. We’ll send out announcements when new programs or activities are added that fall in your interest group.
  • With a click of a button connect to your Facebook account and begin sharing activities and programs with your friends. Invite them to participate too and make sure everyone is signing up for the same activity!

Your information is still as safe and secure as ever! All customer account information is encrypted in the database strong passwords are enforced by the application interface, and has numerous layers of security to ensure your privacy.  You can even track payments and print out receipts and tax information when you need it. 

Facilities utilizing new and improved online registration system include:

  • Arrowdale Municipal Golf Course
  • Beckett Adult Leisure Centre
  • Bell Homestead
  • Branlyn Community Centre
  • Doug Snooks Eagle Place Community Centre
  • Earl Haig Family Fun Park
  • Harmony Square 
  • Lions Park Arena and Auditorium
  • Mohawk Park Pavillion and Shelters
  • Northridge Municipal Golf Course
  • T.B.Costain/SC Johnson Community Centre
  • Wayne Gretzky Sports Centre
  • Woodman Park Community Centre

For more information please contact:

Karen Winter
Manager of Programs & Services
kwinter@brantford.ca
519-756-9900 ext. 5206

Sharon Sayles
Marketing & Sports Hall Coordinator
ssayles@brantford.ca
519-756-9900 ext. 5218