Plans in Place to Support Social Assistance Recipients Through Any Potential Canada Post Labour Disruption 

For Immediate Release
Contact: Maria Visocchi, Manager Corporate Communications 
Phone: 519.759.4150 

BRANTFORD, June 27, 2016 – In the event of a potential Canada Post labour disruption on July 2, the City of Brantford will continue to support social assistance recipients with the implementation of the following contingency plan.

Monthly payments for clients receiving cheques have been mailed earlier than usual to avoid any postal service action on July 2. For Clients who submitted all paperwork on or before June 24, their cheque has been mailed and should arrive by June 30.

Clients who submitted paperwork after June 24 will not have their cheque mailed and will be contacted to arrange a pickup when the paperwork is processed. Valid photo ID will be required to pick the cheque up.

Clients who have not received July cheques, benefit cards, or other correspondences can arrange with the office to pick them up in person at 220 Colborne Street in Brantford on June 30 or July 4.

All July cheques are payable on June 30, regardless of when they are received. Payments to clients via direct bank deposit will not be affected by any Canada Post labour disruption. Direct bank deposit remains the most reliable option to ensure the timely delivery of monthly social assistance payments.

If a postal disruption does occur, Ontario Works recipients are still required to report income and changes in their circumstances. All required paper work should be dropped off in person at 220 Colborne Street in Brantford during regular business hours between 8:30 a.m. and 4:30 p.m., Monday to Friday with the exception of statutory holidays. Alternatively, there is a drop-box outside of the main doors for off-hour deposits.

Brant Housing Tenants who pay their monthly rent by mail should arrange another method of payment. Pre-authorized payment through a financial institution is the recommended method of rent payment. Payments can also be made in person at 220 Colborne Street Brantford or dropped off in a drop slot where available (cheques only- no cash). Residents can contact their property manager or building staff if they require a different arrangement or have financial documents to deliver.

The City of Brantford’s Social Services Department will closely follow this situation. Clients can obtain regular updates online, on Twitter at OWBrant, by calling 519-759-3330, or through the media.

Susan Evenden, Director of Ontario Works for the City of Brantford, has noted the impacts to clients. “We understand that people who are receiving Ontario Works financial assistance rely on that monthly cheque to pay their rent and other vital expenses. Our staff are working hard to make sure that these citizens do not experience hardship as a result of the potential interruption to mail delivery.”

Clients with questions can contact Ontario Works Brant at 519-759-3330.

Media Contact

Maria Visocchi
Manager, Corporate Communications
City of Brantford
Brantford, Ontario
Office: 519.759.4150 Ext. 5754 | Cell: 519.732.9305