City Utility Account Information Now Online 

For Immediate Release
10/18/2012 
Contact: Heather Wyatt, Director of Regulatory Affairs 
Phone: 519-751-3522 

The City of Brantford and Brantford Power Inc. have teamed up to offer utility account and consumption information to customers through myBrantford.ca, the City of Brantford’s web portal for online services. Customers can now view their electricity and water/wastewater account from any Internet connection.

Whether you have lost your utility bill or want to compare your monthly consumption and charges, you now have the ability to do so with the convenience of online access. By simply setting up a myBrantford.ca user account, then registering your utility account number, you can access your current and historical account information for the past 17 months.

To register, you will require your utility account number and your last bill amount, and will need to provide either your date of birth or driver’s license number to confirm you are the account holder. Multiple accounts can be accessed once they are all registered. New customers will not be able to access utility account information until after they receive their first bill.

City of Brantford and Brantford Power Customer Services representatives are available at 519-756-1360 to assist those with a myBrantford.ca account who are having difficulty registering their utility account information.

Click for more information about setting up your utility accounts (opens in a new window) or contact:

Heather Wyatt
Director of Regulatory Affairs
Board Secretary, Brantford Power Inc.
519-751-3522, ext. 3269
hwyatt@brantford.ca

Daniela Di Francesco
Manager , Customer Services
City of Brantford
519-759-4150, ext. 4260
DDiFrancesco@brantford.ca