Water Emergencies 

What is a Water Emergency?

A WATER MAIN BREAK, which often occurs in the winter time due to freezing and thawing in the ground, can have the appearance of a flood in the roadway.  Simultaneously, residents living in the area can experience a significant reduction in water pressure to the point of having no running water.

In addition to water main breaks, residents may want to ask for help concerning the following issues:

  • Water Quality
  • Low Water Pressure
  • No Water
  • Water Testing
  • Leaks


Who Should You Call?

Call the City's Customer Services Department during weekdays between 8:30AM and 4:30PM at: 519-756-1360

For AFTER HOURS, please call: 519-752-1031.