Operational Services is responsible for winter maintenance on all City streets and sidewalks, including:
- crosswalk clearing
- sidewalk clearing (fronting City-owned property only)
- snow removal on city streets
Plowing and salting activities are prioritized to keep main routes clear and conform to the Provincial Minimum Maintenance Standards.
Operational Services is located at 10 Earl Avenue in Brantford and can be reached by phone at 519-752-4832 or 519-752-3131. Office hours are 8 a.m. to 4 p.m., Monday to Friday.
In Brantford, property owners are responsible for ensuring that sidewalks have been cleared within 24 hours after the completion of a snow event. Every property owner has a responsibility to keep the sidewalks clear and safe for pedestrians. Click for more information about clearing sidewalks and crosswalks in Brantford.
People who are unable to clear the sidewalks at their property may be able to get help through the City’s Buddy Program. Click for more information about the City’s Buddy Program.
Residents who are 65 years or older, or who have a physical challenge, may be eligible for help with snow windrows (snow at the end of the driveway created when the road plow passes). Click for more information about the City’s Windrow Removal Program
How Can We Help You?
Submit a service or information request online.