Brantford Downtown Outreach Team (BDOT)

The Brantford Downtown Outreach Team (BDOT) hit the streets in July 2019 to connect with and provide assistance to individuals in the downtown core who may be experiencing addictions, mental health, or housing challenges. BDOT consists of a Nurse Practitioner, Concurrent Disorders Clinician, Peer Support Worker, and Outreach Coordinator. The team can be contacted if you witness someone experiencing homelessness, or who may be in need of non-emergency medical support, clinical support, or help securing access to food, shelter, or community support services. 

Wilfrid Laurier University has been an important partner, and is working with the City of Brantford to evaluate the impact of the BDOT pilot program. The evaluation will measure changes to the number of calls for policing and other emergency services, arrests, and individuals using services such as addiction recovery programs. Researchers will also observe BDOT in action and conduct interviews and focus groups.

BDOT Touchdown Location Schedule

BDOT Calendar

Monday Hours: 9:00 am to 5:00 pm

  • Salvation Army, First Floor, 9:00 am to 11:30 am
  • Soup for Soul (St. Andrew's), Dinner, 3:00 pm to 3:30 pm

Tuesday Hours: 9:00 am to 5:00 pm

  • Soup for Soul (St. Andrew's), Lunch, 12:15 pm to 1:00 pm

Wednesday Hours: 12:00 pm to 8:00 pm

  • Brantford Public Library, Main Floor, 1:00 pm to 2:00 pm
  • Grace Anglican Church, Dinner, 3:30 pm to 5:00 pm

Thursday Hours: 12:00 pm to 9:00 pm

  • Brantford Public Library, Main Floor, 1:00 pm to 2:00 pm
  • The Woodview HUB - Youth, 4:00 pm to 8:00 pm

Friday Hours: 10:00 am to 5:00 pm

  • Brantford Public Library, Main Floor, 10:30 am to 11:30 am

Note: When there are schedule changes for the team, it is expected that some times listed here will be subject to change. Please check in with staff at each location, if you are seeking BDOT, as they will be updated on the movements of the team if the team is late or are unable to make it on that date.

Brantford Downtown Outreach Team

Contact BDOT if you witness someone experience homelessness or who may be in need of non-emergency medical support, clinical support, or help securing access to food, shelter, or community support services.

Alana Bray, Outreach Coordinator at 519-717-6009 or BDOT@st-leonards.com

Crisis Services

Please reach out to Crisis Services at 519-759-7188 or 1-866-811-7188 for an immediate telephone response if you witness someone experiencing severe depression or anxiety, substance use, or suicidal thoughts.

By-Law Enforcement

Contact By-law at 519-759-4150 if you witness someone damaging property or creating a disturbance including public urination, public intoxication, using obscene language, smoking tobacco or cannabis in a public place, or other disorderly conduct.

Emergency Services

Call 911 immediately if you witness someone who needs urgent help because of a serious injury or an immediate health danger such as an overdose, suicide attempt or disoriented, uncooperative behavior that can cause self harm or harm to others.