Brantford Neighbours Helping Neighbours

The City of Brantford’s top priority during the Coronavirus Covid-19 pandemic is protecting the health, wellbeing, and safety of our residents. Different community agencies are responsible for helping residents navigate the programs that are available locally. Please see the frequently asked questions below for who to contact or what webpage to visit for more information.

Frequently Asked Questions:

 Where can I find free community meals, food boxes, or panty programs?
 Who can I contact to help me with my mental health and wellbeing?
  • If you are experiencing thoughts of suicide, harming yourself, or harming others, please call 9-1-1
  • If you are experiencing any sort of crisis, please call the St. Leonard’s Crisis Support Line
    available 24 hours a day, every day at 519-759-7188 (or toll-free at 1-866-811-7188)
  • For help determining who to contact with your concerns, please call 2-1-1 for a free and confidential navigation service available 24 hours a day, every day (or toll free at 1-877-330-3213)
  • If you are looking for counselling services, crisis stabilization beds, community support services, or a variety of other mental health services, please contact the Canadian Mental Health Association of Brantford Haldimand Norfolk at 519-752-2998
  • If you are looking for mental health services for children and youth, please call Contact Brant at 519-758-8228
  • If you are looking for walk in mental health clinics for children and youth (up to 18 years old), please contact Woodview Mental Health and Autism Services at 519-752-5308
  • If you are looking for autism and mental health services, please contact Woodview Mental Health and Autism Services at 519-752-5308
  • If you are looking for integrated counselling, financial, and developmental services, please contact Willowbridge Community Services at 519-753-9287
  • Children and youth can also contact Kids Help Phone at 1-800-668-6868 to speak confidentially to a professional counsellor, available 24 hours a day, every day
  • More information about mental health resources that are available, visit the provincial website.
 How can I access the local healthcare system?
  • If you are experiencing a medical emergency, please call 9-1-1
  • For help determining who to contact with your concerns, please call 2-1-1 for a free and confidential navigation service available 24 hours a day, every day (or toll free at 1-877-330-3213)
  • Contact Telehealth Ontario for free confidential health advice from a registered nurse, available 24 hours a day, every day, please call 1-866-797-0000 (or toll free 1-866-797-0007)
  • Visit the Brant Community Healthcare System’s Finding a Doctor webpage for an up-to-date list of local family doctors and clinics currently accepting patients
  • For more information about COVID-19 and vaccinations, please visit the Brant County Health Unit webpage
  • For more primary care and a wide range of community health promotion programs, please contact the Grand River Community Health Centre at 519-754-0777
 How can I access financial support for myself, my family, or my business?
  • For help determining who to contact with your concerns, please call 2-1-1 for a free and confidential navigation service available 24 hours a day, every day (or toll free at 1-877-330-3213)
  • For individual and family income support, please call the City of Brantford’s Family Income and Stability Services at 519-759-1750
  • For other Community Support and Social Services offered by the City of Brantford (including housing services, children’s services, and employment services, call 519-759-4150
  • If you are looking for integrated counselling, financial, and developmental services, please contact Willowbridge Community Services at 519-753-9287
  • If you are looking for a wide range of legal supports (including financial, benefits, housing, etc), please contact the Community Legal Clinic at 519-752-8669
  • Support for local businesses can be found on the Advantage Brantford webpage or call 519-751-9900
 How can I stay connected with my community and keep physically active?
  • Visit the Wayne Gretzky Sports Centre webpage for free online fitness resources, including online classes and programs
  • Visit the City of Brantford Recreation Programs webpage for a variety of online programming and for updates about onsite programming
  • Visit the Healthy Kids at Home webpage for information about virtual recreational activities for children and their families
  • Visit the Connecting Seniors at Home webpage for information about how older adults and seniors can stay socially connected, keep physically active, and access a variety of local services. 
  • The Grand River Council on Aging also maintains an Age-Friendly Info Hub to help older adults and seniors know where to turn when they need support
  • The BGC Brantford offers a wide range of recreational programs for children and youth
  • The Brantford Public Library offers a range of home-based learning, recreation, and social activities for children, youth, adults, and seniors
  • The Grand River Community Health Centre offers a range of health and wellness support programs, including primary care, and can be reached at 519-754-0777
 How can I volunteer to support other members of my community during this time?