COVID-19 Pandemic Commonly Asked Questions

To have a safe and happy Halloween, please follow the simple steps below as recommended by Public Health Ontario:

• Avoid gatherings with people outside of your household;
• Stay home if you are feeling ill, even if you have mild symptoms, or if you are at higher risk for serious illness from COVID-19;
• If you are going to go out to trick or treat:

• • Only go out with members of your household;
  • Only trick or treat outside;
  • Both trick or treaters and people handing out candy should wear a face covering. A costume mask is NOT a substitute for a face covering and should not be worn over a face covering as it may make it difficult to breathe;
  • Do not congregate or linger at doorsteps and remember to line up two metres apart if waiting. Avoid high-touch surfaces and objects;
  • Whether collecting or handing out treats, wash your hands often and thoroughly, or use hand sanitizer; and
  • Do not leave treats in a bucket or bowl for children to grab and consider using tongs or other similar tools to hand out treats.

• Your family doctor or
• Telehealth Ontario: 1-866-797-0000

If you are unable or unsure if you need to see a family physician, please call the BCHS COVID-19 hotline at 519-751-5818 to determine if you need an assessment.

For more information regarding symptoms and treatment of coronavirus COVID-19, please visit the BCHU coronavirus website page.

• Product description
• Product code
• Identify if the equipment is unused, unopened and unexpired
• Contact name, email and phone number

Contraventions of the Emergency Management and Civil Protections Act (EMPCA) and/or City of Brantford By-law violations will result in the attendance of a City By-law Officer or Brant County Health Unit Inspection Officer, supported by a member of Brantford Police Service or Ontario Provincial Police (if warranted).

Should the City of Brantford institute any additional by-laws, they will be enforced by the City of Brantford’s By-law Enforcement Officers and supported by Police, if warranted.

The severity of each infraction in relation to the potential risk to public health and the spread of COVID-19 will be considered when taking enforcement action. Consistent with existing enforcement approaches, a graduated approach to compliance will be implemented. This could include providing educational messaging or warnings to members of the public regarding the emergency orders and, if compliance is not obtained, the issuance of a ticket under the Provincial Offences Act or a summons under Part 3 of the Act.

Reporting COVID-19 Violations Frequently Asked Questions

• Go directly to the place where you will isolate, without delay, and stay there for 14 days
• Go to your place of isolation using private transportation only, such as your personal vehicle
• Stay inside your home
• Not leave your place of isolation unless it's to seek medical attention
• Do not go to school, work, other public areas or use public transportation (e.g., buses, taxis)
• Stay in a separate room and use a separate bathroom from others in your home, if possible
• Not have visitors and limit contact with others in the place of isolation , including children
• Not isolate in a place where you will have contact with vulnerable people such as older adults and individuals with underlying medical conditions
• If your symptoms get worse, immediately contact your health care provider or public health authority and follow their instructions.

• Go directly to your place of quarantine, without delay, and stay there for 14 days
• Do not go to school, work, other public areas and community settings
• Monitor your health for symptoms of COVID-19
• Arrange to have someone pick up essentials like groceries or medication for you
• Do not have visitors
• Stay in a private place like your yard or balcony if you go outside for fresh air
  Keep a distance of at least two arms lengths (approximately two metres) from others

• isolate yourself from others
• immediately call a health care professional or the Brant County Health Unit and:
  
  • describe your symptoms and travel history
  • follow instructions carefully

To report a violation of COVID-19 provincial or municipal orders in Brantford, please use our online form or call the City’s Customer Contact Centre at 519-759-4150. 

Complaints Relating to Self-Isolation or Quarantine
On March 25, 2020 the Government of Canada invoked the Quarantine Act. This requires all travelers returning to Canada – with the exception of what the federal government is calling “essential workers” – enter a mandatory 14-day period of isolation, regardless of whether any symptoms of COVID-19 are present.
For concerns relating to returning travelers who are not self-isolating and who arrived on or after March 25, please contact Brant County Health Unit at 519-753-4937 and press '1'.

Reporting COVID-19 Violations Frequently Asked Questions

• Child Care Facilities
• Recreational Camps
• Personal Services Settings (including mobile and home-based settings)
• Tanning Salons
• Food Premises, including restaurants and bars
• Grocery Stores
• Farmers’ Markets
• Places of worship
• Theatres and Cinemas (including drive-ins)
• Trailer Parks
• Schools (Public and Private)

Please visit the City’s Closures page for a complete up to date list of City of Brantford closures, cancellations, and programming and services modifications during the City’s ongoing response to the Coronavirus COVID-19 pandemic.

You may now register your recreational vehicle for the purposes of self-isolating or quarantine using our online form.

RV Registration Form