Water Rates

The City is responsible for the treatment and distribution of drinking water and the safe disposal of wastewater. Water and Wastewater Rates are approved by Brantford City Council. In 2015, Council approved a water/wastewater rate structure  resulting in a zero increase to the base charge for water until 2024.  In effect, the minimum bills for water and wastewater will be maintained at the 2015 level with no increase until 2024.

Water rates, services and fees 

The current water rate is $2.12 per cubic meter. The 2019 Water Fees Schedule details service charges per month by meter size.  

Residents are encouraged to contact the City for information regarding water quality, leaks, water testing, low-pressure complaints and turning water on or off. Costs related to custom service requests are as follows:

Frozen meter

  • $109.00 plus cost of new meter Monday to Friday from 8:00 a.m. to 4:00 p.m.
  • $225.00 plus cost of new meter after hours

Pool fill

  • $502 between 8:00 a.m.  to  4:00 p.m.
  • $621 Monday to Friday from 8:00 a.m. to 4:00 p.m.
  • $714 after hours

Turn Water On and Off

  • $109 when turning water on or off Monday to Friday from 8:00 a.m. to 4:00 p.m. for activities such as repairs, replacement or construction (arrears-related water turn-off will have no fee)
  • $225 for labour and equipment PLUS the actual cost of materials

Wastewater rates, services and fees

The current wastewater rate is $1.94 per cubic meter. The 2019 Wastewater Fees Schedule outlines costs associated with use, operations and maintenance of the sewage collection system. 

Sewer stoppage calls and sewer lateral video inspection   

  • $475 between 8:00 a.m.  to  4:00 p.m. (video inspection fees included)
  • $1,185 after hours (video inspection fees included)
  • $170 sewer lateral video inspection