Water and Wastewater Rates

The City is responsible for the treatment and distribution of drinking water and the safe disposal of wastewater. Water and Wastewater Consumption Rates were approved by Brantford City Council resulting in a zero increase to the base charge for water in 2024-2027.

Water Rates 
Service charges and minimum bill charges corresponded to meter size as follows:
Water Meter SizeService Charge for Water*Minimum Bill Amount for Water**

15 mm

5/8 inches

$9.22

$9.22

20 mm

3/4 inches

$9.32

$10.82

25 mm

1 inch

$9.66

$13.53

40 mm

1.5 inches

$10.21

$43.72

50 mm

2 inches

$10.21

$74.52

75 mm

3 inches

$21.25

$149.60

100 mm

4 inches

$24.56

$336.74

150 mm

6 inches

$33.39

$553.15

200 mm

8 inches

$41.12

$940.12

*The Service Charge is a fixed cost that covers part of the fixed expenditures for making the drinking water system available for use.

**A Minimum Bill Amount is charged to the customer in lieu of the service charge when water consumption is zero or less than the minimum bill volume. 

Water Consumption Bi-Monthly Bill Calculation based on metered water usage:

Type of Charge2024 Charges2025 Charges2026 Charges2027 Charges

Fixed Service Charge for 15mm meter

$9.22

$9.22

$9.22

$9.22

Water Consumption Rate per cubic meter (m³)

$2.39/m³

$2.46/m³

$2.53/m³

$2.60/m³

Consumption Charge for 17 cubic meters (m³)

$40.63

(17m³ x $2.39/m³)

$41.82

(17m³ x $2.46/m³)

$43.01

(17m³ x $2.53/m³)

$44.20

(17m³ x $2.60/m³)

Total Amount Per Month

$49.85 ($9.22+$40.63)

$51.04

($9.22+$41.82)

$52.23

($9.22+$43.01)

$53.42

($9.22+$44.20)

Total Bill (every 2 months)

$99.70

$102.08

$104.46

$106.84

Your consumption rate is based on the metered water usage. It covers the cost of treating the water and other variable cost. A typical residential home’s Water Meter Size is 15mm, 20mm or 25mm.

Water Services and Fees

Residents are encouraged to contact the City for information regarding water quality, leaks, water testing, low-pressure complaints and turning water on or off.

Costs related to customer service requests are as follows:
Services2024 Charges2025 Charges2026 Charges2027 Charges

Frozen Meter – Normal hours per service call

$118

$120

$123

$125

Frozen Meter – After Hours per service call

$215

$219

$224

$228

Pool Fill – Regular Hours per service call

$566

$577

$589

$601

Poo Fill – After Hours per service call

$813

$830

$847

$864

Pool Fill – Regular Hours – ON/After Hours – OFF per service call

$770

$785

$801

$817

Turn Water Off and On – Regular and After Hours

$118

$120

$123

$125

Turn Water Off and On – Regular and After Hours – Return Visit for a single-family home

$52

$53

$54

$55

For a full list of the water fees please see attached 2024-2027 Water Fees Schedule.

Wastewater Rates
Wastewater Consumption Bi-Monthly Bill Calculation based on 17 cubic meters/month
Type of Charge2024 Charges2025 Charges2026 Charges2027 Charges

Fixed Service Charge for 15mm meter

N/A

N/A

N/A

N/A

Wastewater Consumption Rate per cubic meter (m³)

$2.19/m³

$2.25/m³

$2.31/m³

$2.38/m³

Consumption Charge for cubic meters (17m³)

$37.23

(17m³ x $2.19/m³)

$38.25

(17m³ x $2.25/m³)

$39.27

(17m³ x $2.31/m³)

$40.46

(17m³ x $2.38/m³)

Total Amount Per Month

$37.23

$38.25

$39.27

$40.46

Total Bill (every 2 months)

$74.46

$76.50

$78.54

$80.92

There is no service charge, only the Wastewater Rate applies. From May 1st to September 30th, the Wastewater Rate on single-family residential accounts is capped at a volume of 30 cubic meters per month to account for lawn watering. The cap does not apply to multi-residential dwellings or commercial, institutional or industrial customers.

Wastewater Services and Fees
Cost related to customer service request are as follows:
Type of Charge2024 Charges2025 Charges2026 Charges2027 Charges

Sewer Stoppage – Regular Hours (single family)

$654

$667

$680

$693

Sewer Stoppage – After Hours (single family)

$1263

$1288

$1314

$1340

Sewer Lateral Video Inspection – per inspection

$182

$184

$188

$192

View the full list of the 2024-2027 Wastewater Fees Schedule that outlines costs associated with use, operations and maintenance of the sewage collection system. 

Water Financial Plan

Please visit our Water Quality page for more information.