Accessibility

The City of Brantford is committed to removing barriers to access programs and services in our community and work to provide equal opportunities for all under the Accessibility for Ontarians with Disability Act (AODA).

We can only mandate accessibility of facilities and services owned, operated, leased and funded by the City. We encourage you to have discussions with owners and managers of restaurants, stores and other private sector venues about improving their accessibility standards and services.

We value your feedback

Do you have a question or concern regarding accessibility in Brantford? Let us know how we can improve by filling out the accessibility feedback form.

Request a document in other formats

You can request a document in another format by filling out the alternative format request form or by contacting 
accessibility@brantford.ca for other accommodations.

Accessibility plan and policy

The City's accessibility plan outlines our short-term and long-term goals. Our accessibility policy details the standards for the City's accessible services.

Accessibility design standards

Learn about our accessibility design standards to find out about fixed measurements and other requirements that the City uses in conjunction with the Ontario Building Code and the Principles of Universal Design. 

Brantford Accessibility Advisory Committee

The Accessibility Advisory Committee advises Council on issues related to removing barriers in our community and improving access to municipal programs and services. 

Accessible transportation

Brantford Transit, Brantford Lift and Go Transit provide accessible transit in the city.

Accessibility awards

Nominations for The City of Brantford's 2019 Accessibility Improvement Award are now open. The awards recognize outstanding achievements in the area of accessibility to individuals, businesses, and organizations within our community that meet and/or exceed the legislated standards of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).