Privacy Policy

The Corporation of the City of Brantford is committed to respecting the privacy of its web visitors. Any personally identifiable information received is kept confidential--as it would be through a visit in person to City Hall, through mail correspondence, or over the telephone. The Corporation of the City of Brantford collects personal information under the authority of applicable legislation, including Section 10(1) of the Municipal Act, 2001. 

Personal information gathered through e-mails and/or form submissions will only be accessed by those employees within City departments responsible for directly responding to your question or comment. The legislation, reason, and contact for more information will be provided prior to collection. The City of Brantford does not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. Any and all third parties that The City of Brantford uses to help it manage this information are bound by the same policy.

You may browse throughout our website without disclosing any of your personal information unless you decide to do so at your own discretion. Participation in website content is completely voluntary and you have a choice of whether or not to disclose the information requested.

We use IP (Internet Protocol) addresses to analyze trends, administer the site, track clients' navigational preferences, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics, but this is not linked to any personal information that can be used to identify any individual person.

Some of The City of Brantford's sites require the use of "cookies".  Please note the City of Brantford uses "per-session" cookies only, which are small files that are temporarily stored in your computer's memory and are deleted when you leave The City of Brantford website.

This Privacy Statement applies solely to information collected by The City of Brantford through The City of Brantford website, and applies to all users, staff, general public, businesses and services. This Privacy Statement is related only to The City of Brantford and its departments and divisions. It does not apply to any other websites to which we have provided links. Please be aware that The City of Brantford cannot be held responsible for the privacy practices of other external sites. You are advised to read the privacy statements of each and every website that you visit before you provide any personal information.

If you have any concerns or questions or problems about this privacy statement or collection of personal information collected on this site, please contact:

The Corporation of the City of Brantford
City Hall
100 Wellington Square
P.O. Box 818, N3T 5R7
Brantford ON Canada
Attention: Coordinator, Corporate Records and FOI Services

This website and the materials and images appearing within it are protected by Canadian copyright law. Except as otherwise provided for under Canadian copyright law, such website, materials and images may not be copied, published, distributed, downloaded or otherwise stored in a retrieval system, transmitted or converted, in any form or by any means, electronic or otherwise, without the prior written permission of the copyright owner unless stated otherwise on specific pages within the site. 

The Corporation of the City of Brantford (“City”) provides this website as a service to the public.  The City is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained on or within this website.  While the information contained within this website is periodically updated, no guarantee is given that the information is correct, complete, or up-to-date.  Although the website includes links providing direct access to other internet resources, the City is not responsible for the accuracy or content of information contained on those sites; and inclusion of the links on this website does not constitute an endorsement by the City.