Downtown Revitalization Project Frequently Asked Questions

About the Project

What is the Downtown Brantford Revitalization Project?

This multi-year project will upgrade aging underground infrastructure, improve streetscapes, enhance pedestrian accessibility, and support future downtown growth. The work includes replacing century-old water, sanitary, and storm systems, reconstructing roads and sidewalks, and adding new streetscaping features.
Why is this construction project happening?
Some of Brantford’s downtown infrastructure is nearly 100 years old and in need of upgrades to support future growth and development, as well as to enhance traffic flow and safety.
What does the Downtown Revitalization Project include?
  • Replacement of underground water, sanitary, and storm systems
  • Full reconstruction of roads and sidewalks
  • New streetscaping, including pedestrian-friendly areas and additional on-street parking
  • The addition of a second southbound right-turn on-ramp lane to Lorne Bridge at the Brant Avenue and Colborne Street intersection
  • Replacement of the existing southbound through and left-turn lane on Brant Avenue with a dedicated left-turn lane
  • Installation of dedicated cycle lanes to enhance bicycle traffic safety and flow
  • Construction of new sidewalks and walkways, featuring enhanced accessibility options for all users
What is the project boundary?

The primary work area includes Colborne Street and Dalhousie Street, from Brant Avenue to Clarence Street, as well as intersecting north and south streets. Additional required work will take place on Bain, Wharfe and Echo Streets, and Icomm Drive to realign deep trunk sanitary sewers before main construction begins.

Project Area Map
How will the City handle unexpected delays?

Construction schedules may be affected by weather, supply chain issues, or other unforeseen challenges. The City will provide timely updates if any significant changes occur.
Who do I contact if I have concerns or issues during construction?

For general inquiries, please visit Brantford.ca/NewDowntown. For specific concerns, email cobdowntown@brantford.ca or visit the Downtown Revitalization Office at City Hall during office hours (Monday to Friday, 8:30 a.m. to 4:00 p.m., and Tuesdays, 6:00 p.m. to 7:00 p.m., by appointment).

Construction Timeline and Impact

How long will construction last?

The project is expected to take up to five years, with construction occurring seasonally from April to November each year. A phased approach will be used to minimize disruptions.
When will specific areas be under construction?
  • 2025: Brant Avenue (Dalhousie Street to Colborne Street), Icomm Drive (Colborne Street to Clarence Street South), Dike Trail
  • 2026: Bain Street, Wharfe Street, Echo Street
  • Downtown Core (Colborne Street and Dalhousie Street): Schedule to be determined by December 2025
How will road closures be managed?
Construction will be phased so no single location remains closed for the full five-year duration. Details on closures will be posted online as soon as they become available.
How will the City minimize noise, dust, and other construction disruptions?
The City and its contractors will follow best practices to minimize disruptions, including dust control measures, noise reduction strategies, and ensuring safe pedestrian access at all times. Work will generally take place during standard construction hours and may occasionally extend into evenings and weekends.
Will emergency services still have access to the downtown core?

Yes, emergency services will be fully briefed on construction plans and will always have access routes maintained.
How will pedestrian access be maintained during construction?

Safe, well-marked pedestrian pathways will be maintained at all times. When sidewalks are closed, pedestrian detours will be provided and marked with signage. Businesses and buildings will remain accessible, and wayfinding sign will be provided to direct foot traffic.

Support for Businesses and Residents

Will businesses remain open during construction?

Yes! All downtown businesses will remain open.Pedestrian access will be maintained, and signage will direct customers.
Is financial compensation available for businesses?

The City will not provide direct compensation but will support businesses with communications and wayfinding efforts.
How can businesses and residents get help during construction?
  • Visit the Downtown Revitalization Office at City Hall (Monday to Friday,  8:30 a.m. to 4:00 p.m., Tuesdays, 6:00 p.m. to 7:00 p.m., by appointment)
  • Contact the Downtown Revitalization Ambassador at cobdowntown@brantford.ca
What specific communications will businesses receive during construction?
Businesses will receive regular updates by email, the project website, and direct outreach from City staff. Signage will also be placed to guide customers.
Can businesses provide input on how construction is managed near their locations?

Yes. The City will be working closely with businesses to coordinate construction activities and minimize disruptions where possible. Business owners are encouraged to contact the Downtown Revitalization Office with any specific concerns.
Will the City be offering any marketing support to encourage downtown shopping?

The City will work with local partners to promote downtown businesses throughout construction, including project marketing campaigns, signage, and supporting special event programming.

Parking, Transportation and Accessibility

How will on-street parking be affected?

The new design will add up to 25 additional on-street parking spaces.
Will there be accommodations for accessibility needs?

Yes. Accessibility is a priority, and temporary measures such as ramps and alternative pathways will be provided as needed. If you have specific concerns, contact the project team at cobdowntown@brantford.ca.
Will transit routes be affected?

Some bus routes may experience temporary detours during construction. Up-to-date information will be available through Brantford Transit. Download the Transit app to review live vehicle locations, service alerts, and receive notifications for schedule changes
Will bike lanes be added downtown?

Yes, new bike lanes will be introduced, connecting to Brantford’s trail system.
Why are downtown streets remaining one-way?

The current one-way street design supports traffic flow efficiency, safety, and visibility for businesses.
Will the Market Centre Parkade remain open?

Yes, the parkade will stay open, though some entrances/exits may be temporarily closed. Signage will provide direction.

Public Services and Community Impact

Will the Brantford Farmers’ Market remain open?

Yes, the market will remain open throughout construction.
Will sidewalks and streets be cleaned regularly?

The downtown area has a dedicated cleaning team working seven days a week. Sidewalks are swept twice weekly, and streets are cleaned weekly. Concerns can be reported at Brantford.ca/RequestService.
Will mental health, addiction services, and affordable housing be addressed?

While mental health and addiction services fall under provincial jurisdiction, the City works with community partners to improve local support. Affordable housing initiatives, such as the recently opened Lucy Marco Place and the Jaycees Non-Profit Homes, are also underway.

Anyone in need of housing support or interested in learning about affordable housing options is encouraged to contact SOAR Community Services at 1-888-621-0034 or visit the SOAR Community Services website.

Other Downtown and City Projects

What other downtown projects are planned?
Are there plans to improve other areas of Brantford?

Yes! The City continues to invest in projects across neighbourhoods. Visit our City Plans and Projects page for more information.