Master Servicing Plan

45-day Public Review period for the Master Servicing Plan and the Transportation Master Plan from Nov. 19, 2020 until Jan 4, 2021

Master Servicing Plan for Water, Wastewater and Stormwater Services

As part of the 2017 budget process, Brantford City Council approved the review of the City's Master Servicing Plan, to occur at the same time as the review of the City’s Transportation Master Plan and the City’s Official Plan

The Master Servicing Plan (MSP) update will develop a comprehensive plan that will incorporate all facets of management, expansion and funding of the water, wastewater and stormwater system for the entire City, including the Boundary Expansion Lands. The study will review in detail plans to 2041 and more broad implications beyond 2041.


The objective of the Study is to develop a comprehensive plan that will incorporate all facets of the management, expansion and funding of the water, wastewater and storm systems for the entire City to the year 2041 and beyond.

The Study

The City of Brantford is completing a Master Servicing Plan for Water, Wastewater and Stormwater services. The Study will develop a comprehensive plan that incorporates all facets of the management, expansion and funding of the City’s water, sanitary and storm systems to the year 2041.

The Study will provide the City of Brantford with strategies necessary to manage infrastructure improvements and growth in the most effective and efficient manner. The study will also identify the individual projects required to complement these strategies, and prioritize these projects based on need and required timing.

The Process

The Study will define existing problems and opportunities, consider and evaluate solutions and identify preferred water, wastewater and stormwater servicing strategies. The Master Servicing Plan is being completed as a Class EA study, separate from the Transportation Master Plan, in accordance with the requirement of the Municipal Engineers Association (MEA) Class Environmental Assessment (EA) process for master planning (MEA, June 2000 as amended in 2007 and 2011). The study is being undertaken based on Phases 1 and 2 of the Class EA processes for Master Plans.

Public Information Centres were held throughout the process. The third Public Information Centre meeting was held on Feb 10, 2020 and focused on the Transportation Master Plan, the Master Servicing Plan and the Master Plan Process. The fourth Public Information Centre meeting was held virtually in June/July 2020. The Master Servicing Plan is now undergoing a 45 day review.

45 Day Public Review

The Master Servicing Plan Update is now available for review and comment. It is composed of six volumes:

Volume I – Executive Summary (13MB)
Volume II – Plan and Policy (14MB)
Volume III – Water Master Plan (30MB)
Volume IV – Wastewater Master Plan (26MB)
Volume V – Stormwater Master Plan (88MB)
Volume VI – Public and Agency Consultation (100MB)

The review period is from November 19, 2020 until January 4, 2021.During this period, the public is encouraged to review the final report and provide comments. The reports are also available in person during the review period at:

Brantford City Hall - 100 Wellington Square, Brantford, ON N3T 2M2
Brantford Public Library - Main Library - 173 Colborne Street, Brantford, ON N3T 2G8
Brantford Public Library – St. Paul Avenue Branch - 441 St. Paul Avenue, Brantford, ON N3R 4N8

Due to the COVID-19 restrictions, interested parties are strongly encouraged to access the reports online; hardcopy viewing will be subject to any active COVID-19 restrictions on public access to the in-person locations.

We Want to Hear from You!

The City is requesting public input and comments regarding the Master Servicing Plan. Public comments will be taken into consideration throughout the decision-making process. Four (4) Public Information Center meetings were held to provide information and receive feedback from the public. If you wish to submit comments or would like to be added to the project mailing list, please use one of the following methods:

  • By Mail – please mail to Sharon Anderson, City of Brantford, 100 Wellington Square, Brantford, ON, N3T 5R7
  • By Phone – please contact the City at 519-759-4150
  • By E-mail – please contact Sharon Anderson or Julien Bell
  • By Comment Form – please complete a comment form

In the event that any comments or concerns cannot be resolved through discussions with the Project Managers, a person or party may submit an order request to the Ministry of the Environment, Conservation and Parks, requesting a higher level study or conditions be imposed.

Requests should specify what kind of order is being requested (request for additional conditions or a request for an individual/comprehensive Environmental Assessment), how an order may prevent, mitigate or remedy those potential adverse impacts, and any information in support of the statement in the request. This will ensure that the ministry is able to efficiently begin reviewing the request. The request should be submitted on provincial form 012-2206E Part II Order by mail, or by email to both:

Ministry of the Environment, Conservation and Parks
777 Bay Street, 5th floor
Toronto, ON M7A 2T5

Director, Environmental Assessment and Permissions Branch
Ministry of the Environment, Conservation and Parks
135 St. Clair Ave. West, 1st Floor
Toronto, ON M4V 1P5

Requests should also be sent to the City representative by mail or by e-mail.

The required form can be found on the provincial Forms Repository by searching “Part II Order” or “012-2206E” (the form ID number).

Please note that information will be collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act. With the exception of personal information, please note all comments will become part of the public record.

Virtual Public Information Centre 4 – June 2020

Due to the COVID-19 pandemic, the City hosted a virtual PIC in June and July 2020. This fourth PIC presented the preferred strategy for a multi-modal transportation plan for the TMP and a city wide master servicing plan for the MSP. In addition to the following video, a transcript of the video content and PIC boards are also available for review.

In addition to the following Question and Answer video, a transcript of the video content and PIC boards are also available for review.

The June 2020 Public Information Centre is now closed, the videos will remain available until December 31, 2020. A Frequently Asked Questions (FAQ) document was posted on July 28, 2020.

A number of questions received during the question submission period were related to land use and the block plan process. For more information on these topics please refer to the Official Plan Review project currently underway.

If you have a concern that is specific to the Oak Park Road Extension, please visit the Oak Park Road Extension Environmental Assessment website.

2014 Master Plan

Specific components of the overall 2014 Master Servicing Plan include the: