Master Servicing Plan

Master Servicing Plan for Water, Wastewater and Stormwater Services

As part of the 2017 budget process, Brantford City Council approved the review of the City's Master Servicing Plan, to occur at the same time as the review of the City’s Transportation Master Plan and the City’s Official Plan

The Master Servicing Plan (MSP) update will develop a comprehensive plan that will incorporate all facets of management, expansion and funding of the water, wastewater and stormwater system for the entire City, including the Boundary Expansion Lands. The study will review in detail plans to 2041 and more broad implications beyond 2041.

Specific components of the overall Master Servicing Plan include the:


The objective of the Study is to develop a comprehensive plan that will incorporate all facets of the management, expansion and funding of the water, wastewater and storm systems for the entire City to the year 2041 and beyond.

The Study

The City of Brantford is completing a Master Servicing Plan for Water, Wastewater and Stormwater services. The Study will develop a comprehensive plan that incorporates all facets of the management, expansion and funding of the City’s water, sanitary and storm systems to the year 2041.

The Study will provide the City of Brantford with strategies necessary to manage infrastructure improvements and growth in the most effective and efficient manner. The study will also identify the individual projects required to complement these strategies, and prioritize these projects based on need and required timing.

The Process

The Study will define existing problems and opportunities, consider and evaluate solutions and identify preferred water, wastewater and stormwater servicing strategies. The Master Servicing Plan is being completed as a Class EA study, separate from the Transportation Master Plan, in accordance with the requirement of the Municipal Engineers Association (MEA) Class Environmental Assessment (EA) process for master planning (MEA, June 2000 as amended in 2007 and 2011). The study is being undertaken based on Phases 1 and 2 of the Class EA processes for Master Plans.

Public Information Centres will be held throughout the process. The third Public Information Centre meeting was held on Feb 10, 2020 and focused on the Transportation Master Plan, the Master Servicing Plan and the Master Plan Process.

Virtual Public Information Centre 4 – June 2020

Due to the COVID-19 pandemic, the City hosted a virtual PIC in June and July 2020. This fourth PIC presented the preferred strategy for a multi-modal transportation plan for the TMP and a city wide master servicing plan for the MSP. In addition to the following video, a transcript of the video content and PIC boards are also available for review.

In addition to the following Question and Answer video, a transcript of the video content and PIC boards are also available for review.

The June 2020 Public Information Centre is now closed, the videos will remain available until December 31, 2020. A Frequently Asked Questions (FAQ) document was posted on July 28, 2020.

A number of questions received during the question submission period were related to land use and the block plan process. For more information on these topics please refer to the Official Plan Review project currently underway.

If you have a concern that is specific to the Oak Park Road Extension, please visit the Oak Park Road Extension Environmental Assessment website.

We Want to Hear from You!

The City is requesting public input and comments regarding the Master Servicing Plan. Public comments will be taken into consideration throughout the decision-making process. Four (4) Public Information Center meetings were held to provide information and receive feedback from the public. If you wish to submit comments or would like to be added to the project mailing list, please use one of the following methods:

  • By Mail – please mail to Sharon Anderson, City of Brantford, 100 Wellington Square, Brantford, ON, N3T 5R7
  • By Phone – please contact the City at 519-759-4150
  • By E-mail – please contact Sharon Anderson or Julien Bell

Please note that information will be collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act. With the exception of personal information, please note all comments will become part of the public record.