If you have not received your Voter Information Letter, or the information on your letter is incorrect, contact the Municipal Election team at 519-759-4150 or election@brantford.ca.
Online Voting
Online voting will be available from Tuesday, October 13, 2026 at 10:00 a.m. to Monday, October 26, 2026 at 8:00 p.m.
Vote online from anywhere with an internet connection using the voting information in your Voter Information Letter.
Important reminders
Keep your voting information private
Your voting PIN is personal to you. Do not share it with anyone, including candidates or campaign representatives.
Vote privately
If you are voting online, choose a private location where you can make your selections without anyone else seeing your ballot.
Vote only once
If you vote online, you do not need to vote again in person.
Give yourself time to vote
Online voting closes at 8:00 p.m. on October 26. If you need help, make sure you have enough time to contact the Municipal Election team before voting closes.
Need help?
If you have questions or experience a problem while voting online, contact the Municipal Election team at 519-759-4150, or election@brantford.ca.
Frequently Asked Questions
The following are a list of frequently asked questions about voting online:
What if I didn’t receive my Voter Information Letter?
Your voting PIN is provided on your Voter Information Letter. Keep your letter handy while voting.
If you cannot access your voting information, contact the Municipal Election team for assistance.
What if I enter my information incorrectly?
Follow the instructions on screen. If you are unable to access your ballot or need assistance, contact the Municipal Election team at 519-759-4150 or election@brantford.ca.
What if I have a technical problem while voting?
If you experience a technical problem, follow the instructions provided by the online voting system. If you still need help, contact the Municipal Election team at 519-759-4150 or election@brantford.ca.
Can I vote online using my phone or tablet?
Yes! For the best experience, use a reliable internet connection and a device you can use privately.
If you need assistance to vote, contact the Municipal Election team at 519-759-4150 or election@brantford.ca to learn about the assistance available.
Your voting PIN is personal to you. Do not give it to another person unless they are providing authorized assistance with your ballot.
What if I start voting but don’t finish?
If you leave the voting system before submitting your ballot, the vote will not be recorded. The system does not save partial submissions.
If you are unsure whether your ballot was submitted, all you need to do is login again. If your vote was submitted, the system will tell you already voted. If not, you will see a blank ballot. There is no harm in logging in again. The system will not let anyone vote twice, if the ballot is available, it is because no vote was submitted.
What do I do if my online voting session times out before I finish voting?
After logging in, you will have 20 minutes to submit your ballot. If your session times out, your ballot will not be cast and you will need to restart the voting process.
You can log in to the system any time between October 13 at 10:00 a.m. until 8:00 p.m. on October 26. Your vote will not be cast until you complete the entire ballot.
Yes, you can exit your voting session before you submit your ballot and then log back in again any time between October 13 at 10:00 a.m. and 8:00 p.m. on October 26 to restart the voting process from the beginning.
No. The online voting system only tracks whether a voting PIN has been used to submit a ballot, but does not track votes by PIN.
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