Encampment Response

There are a number of reasons why an individual may stay in an encampment. When speaking with individuals sleeping unsheltered we heard:

Crowded shelters

Fear of safety

Too many rules

May lose belongings

Don’t want to separate from pets

Don’t want to separate from partners

In tandem with the reasons listed above, there are compounding systemic factors that can lead to the experience of unsheltered homelessness such as historical trauma, oppression, and racism, and discrimination amongst those with diverse identities.

The City of Brantford is responsible for leading the response to encampments and strives to ensure that individuals residing in encampments are connected to the services and supports that they need.

City staff facilitate the City of Brantford Encampment Network, which includes municipal staff from the By-Law and Housing Stability departments. The Housing Resource Centre, Social Assistance, Health Sector and Indigenous Partners are also members of this network who actively engage with, and provide crucial support.

This City maintains a coordinated response to supporting individuals experiencing homelessness and in encampments, where community partners are supported to deliver outreach support, provide emergency shelter, a hygiene station, housing case management, as well as referrals to many other needed services. Outreach staff connect with individuals experiencing homelessness, or who may need assistance. Municipal staff work with community partners to support long-term housing planning for individuals experiencing homelessness, and monitor the number of individuals accessing and in need of services to ensure adequate planning for the future happens.

When an encampment is reported to the City, the City of Brantford Encampment Network is notified, so outreach staff can attempt to connect with, and offer services to individuals at the reported site. Outreach staff typically visit reported sites within 24 hours of the report.

If the individuals are present during the outreach visit, they are engaged in discussion about services including shelter, long-term housing plans, and access to basic needs items.

Alternative sleeping locations are explored with individuals who are residing in encampments, and if appropriate, referrals are made to shelter, where long-term housing plans can be made.

For some, it may take multiple visits and conversations about shelter options before they feel comfortable to accept.

The City of Brantford Encampment Network has developed a balanced approach for encampments situated on city property which is based on court decisions and offers humane interventions, such as:

Importance of accurate messaging that is communicated;

Efforts are made to help connect individuals to the resources;

Evictions shall not take place unless there are appropriate shelter beds available.

If an encampment is located on private property, there are limitations to the level of engagement and enforcement that can be done. Outreach staff may be able to coordinate with the owner of the property to offer support and referrals to alternative accommodations.

You can contact the Customer Service Department at 519-759-4150, where details about the exact location, and any other relevant information will be collected to ensure outreach can find the site and offer support.

If you’re looking to help support your community, and individuals experiencing homelessness please visit our Take Action page.