Call the Social Assistance Support Line at 1-888-999-1142 between 8:30am and 5:00pm weekdays excluding holidays.
Ontario Works
Ontario Works provides financial and employment assistance to individuals and families who are in need.
How to apply
Receiving Ontario Works
You can contact your Service Coordinator at 510.759-3330 Monday to Friday, from 8:30 am to 4:30 pm. You can also call 1-800-808-2268 for the Interactive Voice Response system, available 24 hours a day, 7 days a week.
Monthly Income Report Statement
The Statement of Income is for earnings from employment. All pay stubs must be attached to the statement. It is due on the 16th of the month and the statement covers the period from the 16th of the previous month to the 15th of the current month. The Statement of Income must be signed and dated by the head of the household (the person whose name is on the Ontario Works cheque). The signature must be dated on or after the 16th of the current month.
MyBenefits is a new online service available to all residents of Ontario who are active Social Assistance recipients. MyBenefits is available on a 24/7 basis, allowing clients to see the status of all future payments and to report changes. Visit the MyBenefits website to register or to sign into your account.
The Changes Report is to be completed only if there are changes to your family composition, address or other sources of income. The Changes Report is due on the 16th of the month and covers the period from the 16th of the previous month to the 15th of the current month. You must also attach any supporting documentation for these changes such as verification of accommodation costs or verification of any changes to other sources of income.
Benefits
You will receive assistance for basic needs, shelter and employment assistance when you are eligible. You may also be eligible for:
Your monthly drug benefit covers most of the cost of prescription drugs for you and eligible family members. Your family will use their own health cards for benefits.
If you are not eligible for an Ontario health card, you will get a paper drug card each month.
If you require a special diet due to a medical condition, you may be able to get some help if the food you need costs more.
Pregnancy nutritional/breast-feeding allowance
Women can receive a pregnancy nutritional allowance to cover their special dietary needs. Women can get this during pregnancy and for 12 months after delivery if they are breastfeeding their child.
Help is available for diabetic supplies, surgical supplies and dressings, approved medical transportation of $15 or more per month, and a guide dog benefit.
You may receive money for other items such as:
- low cost energy and water conservation measures
- assistive devices
- wheelchairs and inhalators
- vision and dental care for adults
Money may be available for families on social assistance who are not receiving the Ontario Child Benefit or are getting less than their maximum Ontario Child Benefit.
Learning, Earning and Parenting (LEAP)
If you're a young parent between the ages of 16 to 25, the LEAP program can give you the supports you need to:
- Finish high school
- Improve your parenting skills
- Prepare for and find work so you can support your family
A financial incentive is provided to students who successfully complete the LEAP Program. The money can be used to help with further education or to invest in a Registered Education Savings Plan (RESP) for your child.
Financial Assistance for Low Income Families
If you’re an Ontario Works or Ontario Disability client, or a low-income resident, you may be eligible for additional benefits:
Low-income individuals can access some health benefits without being on social assistance.
Financial Assistance for funeral expenses
The City of Brantford assists individuals Find Affordable Housing and works with community partners to help people keep a home where they feel comfortable, safe and a part of their community.
Child Care Fee Subsidy can cover all or part of the costs for child care eligible children up to 12 years of age in licensed programs.
Employment Supports
Employment Ontario service providers offer free, personalized services to help job seekers find work. They provide one-on-one guidance, job search support, skills and retraining and specialized programs.
CareerLink Employment Centre
1 Market Street, Upper Level
Brantford ON
N3T 6C8
P. 519-759-1412
F. 519-759-7246
careerlink@granderie.ca
519-759-1412
CMHA
44 King Street, Suite 203,
Brantford, ON N3T 3C7
P: 519-752-2998
F: 519-752-2717
Community Resource Services
1100 Clarence Street S., Suite 102
Brantford, ON
519-751-4357 ext. 209
519-751-4357
Six Nations Polytechnic
Athletic Building - 411 Elgin Street,
Brantford, ON
519-758-6339
SOAR Employment Services
225 Fairview Drive, Unit 1
Brantford ON
N3T5P9
519759-8830
Need literacy and basic skills support, reach out to one of our Get S.E.T partners:
Bridges to Success
1 Market Square Upper Level
Brantford, ON N3T 6C8
(519) 759-0000 ext. 277312
Brant Skills Centre
446 Grey St Suite 109,
Brantford, ON N3S 7L6
(519) 758-1664
Conestoga College
274 Colborne Street
Brantford, ON N3T 2H5
226-250-1772 ext.7300
Six Nations Achievement Centre
2160 Fourth Line
Ohsweken, ON N0A 1M0
1-877-284-2194 ext. 231
For more information, call the Ontario Works office at 519-759-3330.
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