Reach out to our local Housing Resource Centre by calling 1-888-621-0034, emailing housing@soarcs.ca , or visiting 73 Murray Street. To learn more about their services, you can also visit their website at SOAR Community Services.
The Brantford-Brant Coordinated Access System tailors services to meet the client’s needs and level of readiness. Brantford-Brant has a centralized access system which includes the Housing Resource Centre, and after-hours Emergency Intake services, which are contracted services provided through SOAR Community Services. Clients can access services in person or by phone and can self-refer or connect through support from a community agency, or a City of Brantford outreach worker (Community Initiatives Coordinators).
Reach out to our local Housing Resource Centre by calling 1-888-621-0034, emailing housing@soarcs.ca , or visiting 73 Murray Street. To learn more about their services, you can also visit their website at SOAR Community Services.
Entry Point Management
Staff complete “Entry Point Management” activities with the individual, including the completion of consents, creating or updating individual information on HIFIS, and the provision of diversion services. The goal of entry point management and diversion is to learn about an individual’s specific housing situation, and to determine if safe alternatives to housing are available.
Accessing Safe Shelter
When possible, the individual/family is diverted away from emergency shelter accommodations and is provided with resources or supports that may help them to access a suitable housing option. If an individual/family is unable to be diverted, the client is admitted to an available emergency shelter bed.
Case Management
Once admitted to shelter, staff support the client with case management activities. Case management includes the completion of an assessment and conversations to determine appropriate community supports. The Brantford-Brant Coordinated Access System works collaboratively and with many additional agencies to provide the supports clients require. Information gathered during assessments and case management activities determine risk levels, housing needs, and support services required for housing stability on an ongoing basis. A primary goal during case management is completing housing applications.
Suitable Housing
If a suitable housing opportunity is identified for an individual/family, the individual is referred to the permanent housing option, and supports are offered to ensure the transition is successful.
