Community Supports

Individuals experiencing homelessness or facing homelessness due to unique circumstances in our city, have access to a number of community services and supports thanks to many community partners and agencies.

If your agency delivers services for individuals that are experiencing homelessness and you would like your information shared on the City of Brantford website, please contact

If someone appears to be living unsheltered or in need of support, please contact the Housing Resource Centre at 519-802-4332. Their hours of operation are Monday to Friday, 8:30 a.m. to 4:00 p.m. You can also direct them to the list of Emergency Shelters available in the City of Brantford.

Housing Resource Centre

The Salvation Army Housing Resource Centre (HRC) is a free community service that helps housed and homeless individuals in Brantford-Brant to ensure that those at risk of homelessness maintain their housing and those experiencing homelessness have access to emergency shelter and support to find permanent housing.

Citizens who require services provided through the HRC can call 519-802-4332 or visit the HRC website.

Services Include:

Housing Stability Fund

The Housing Stability Fund helps prevent individuals and families from becoming homeless. The program can help you obtain and maintain stable housing. Funding is available to residents in Brantford and Brant County.

The Housing Stability Fund may be able to help you with:

  • Utility arrears
  • Utility deposits
  • Housing-related arrears
  • Last month's rent
Funds are provided on a case-by-case basis. Funds are based on family size and income. You are eligible every two years as long as you continue to meet eligibility.
Identification Clinic
The Identification Clinic provides financial supports if you need help obtaining a birth certificate, health card, and other forms of ID. HRC staff will help you complete the applications and may help with the cost of renewal or application fees.
Tenants and landlords
HRC staff can help you find affordable housing matches based on your situation. Staff can provide listings and help connect you with landlords and resolve issues that may put a tenancy at risk.
Tenants facing eviction

If you face eviction, the HRC will provide the following services:

  • Attend eviction proceedings with support agencies for at-risk tenants
  • Connect with property managers to make arrangements for vacating a unit
Work with you to identify alternative housing options
Financial Management Program

The Financial Management Program is optional, and you must agree to participate. HRC staff can help you manage your finances so you can keep your housing. While participating in the Financial Management Program, housing staff will:

  • Make sure you pay your rent and utilities each month
Connect you with budget counseling and other services so you can learn to manage housing costs on your own

Housing Support Services:

Hotinohsioni Incorporated (Brantford Native Housing)

Brantford Native Housing (BNH) is a non-profit Charitable Corporation whose main objective is to provide safe, secure, and affordable rental homes for Urban Natives living in the City of Brantford. BNH offers housing to Status, Non-Status, Metis and Inuit families of low income. BNH presently has a housing portfolio of 159 homes, which are scattered, throughout the City of Brantford.

Library Outreach Program

The Brantford Public Library connects with Brantford's community members to help empower them through education, providing hope, connections/referrals, advocacy, social support and responding to the needs of each individual. The library provides a safe, friendly and inclusive space to access services.

Drop in Hours: Monday-Friday 9:30am-10:30am

Appointments: Mondays, Tuesdays & Thursdays 11am-4pm

What they offer: 

  • Computers (WIFI, housing searches, virtual court, etc.)
  • Completing applications (housing, ID, healthcare, income, etc.)
  • Employment (creating resumes, cover letters, job searches, etc.)
  • Connection to community resources (mental health, substance use, healthcare, legal aid, food banks, recreation, etc.)
  • Care kits (PPE, hygiene, clothes etc.)
  • Peer Support (someone to talk to)
  • Programming (workshops, etc.)

St. Leonard's Community Services

St. Leonard’s Community Services provides social housing services to reduce homelessness and provide support for individuals to be successful in independent living.  Within each of their programs, clients are provided with services that meet their individualized needs, including employment supports, crisis intervention and addictions, mental health services, and connection to primary care and psychiatry needs. 

Identification (ID) and Legal Services:

Housing Resource Centre - Identification Clinics

The Housing Resource Centre (HRC) Identification Clinic provides financial supports for individuals that require assistance obtaining a birth certificate, health card, and other forms of ID. HRC staff will help you complete the applications and may help with the cost of renewal or application fees.


Citizens who require services provided through the HRC can call 519-802-4332 or visit the HRC website.
Grand River Community Health Services – ID Clinic

Currently our in-person community ID Clinic is on pause due to COVID-19 restrictions. The ID Clinic has transitioned to individual one on one appointments. To book an appointment contact GRCHC at 519-754-0777 or at

For more information, visit their website.

Community Legal Clinic

The Community Legal Clinic (CLC) is a community based, non-profit organization that provides legal advice, information, and representation to residents of Brant County, City of Brantford, Six Nations of the Grand River, Mississaugas of the Credit, and Haldimand and Norfolk. Those requiring representation for legal matters, such as the housing tribunal, must meet the financial eligibility guidelines.

The legal problems that the CLC can help you with are:

  • Residential tenancies
  • Income maintenance (Ontario Works)
  • Disability issues (ODSP, CPP-D)
  • Human rights
  • Employment issues
  • Employment Insurance
  • Consumer protection
  • Sexual harassment in the workplace
  • Some questions relating to immigration issues

Education sessions on various legal issues, such as Power of Attorney and Tenant Rights and Responsibilities, are offered in the community or can be requested by groups and organizations.


For more information, please visit their website.

Health and Well-being Services

Shelter Health Outreach

Grand River Community Health Centre (GRCHC) offers a Shelter Health program which focuses on providing a full range of primary care services supported by a Nurse Practitioner (NP) and Registered Nurse (RN). 

These services include physical and mental health assessments, COVID-19 health support, management of chronic conditions, specialist referrals, community resources[MOU1] , wound care, and other responsive/urgent primary care/support as needed. For more information, please call 519 754-0777 ext. 301.

The Shelter Health outreach team provide services in the following locations:

  • Rosewood House Shelter
  • Lucy Marco Residence
  • Youth Resource Centre
  • Marlene Ave supportive housing
  • Winston Court supportive housing
  • Rapid Access Addiction Clinic
Brantford Downtown Outreach Team (BDOT) 

Grand River Community Health Centre (GRCHC) has partnered with St. Leonard’s Community Services to implement the Brantford Downtown Outreach Team (BDOT). This team provides Outreach and Harm Reduction supports, within the downtown area of Brantford. 

Refreshment Cart and Shower Station

Grand River Community Health Centre (GRCHC) offers a daily refreshment cart that includes a snack, beverages and necessary supplies such as socks, hats, sunscreen and other necessities. 

The refreshment cart operates (weather permitting) in the GRCHC parking lot Monday to Friday from 11:00 a.m. - 1:00 p.m.

The shower station at GRCHC offers appointments daily Monday to Friday from 8:30 a.m. – 4:30 p.m. To book a shower, please call 519 754-0777 ext. 473.
Primary Care

Grand River Community Health Centre (GRCHC) Primary Health Care is a client centered approach. It focuses on meeting the physical, mental and social needs of an individual throughout their entire lifespan. This may include support for the prevention of illness, treatments and promoting good health practices.

Primary Health Care delivers care and programming in many ways that may include:

  • In person
  • Virtual
  • Over the phone
  • Outreach in the community at various locations
Learn more about becoming a client on their website.