City of Brantford wins Web Marketing Association 2019 “Best Government Website” Award

City Hall, City of Brantford

Brantford ON – The City of Brantford has been honoured with the prestigious 2019 Web Marketing Association Best Government website award for its website redevelopment project. The annual award recognizes one city, county, provincial or state government across North America for their work to engage citizens online while also providing innovative web services.

The City’s redesigned website,, was completed in February 2019 following an unprecedented public outreach effort including surveys, focus groups and workshops that helped inform the City’s Communication Strategy and scope of work for the website redevelopment project.

Key features of the new site include a fresh, contemporary look that is easier for visitors to navigate, an improved sitemap structure and enhanced search engine capability to help users find the information they need faster, as well as a responsive design that is compatible with smartphones and tablets.

Several microsites were also developed as part of the project including, Economic Development (, Careers (, Brantford Transit (, Brantford Fire ( and the new microsite.

The Web Marketing Association Best Government Website Award marks the sixth award the City’s website redevelopment project has been acknowledged with to date. Others include:

Hermes Creative Awards
Platinum Award
Wayne Gretzky Sports Centre microsite –
Gold Award
City of Brantford corporate site –
Advantage Brantford microsite –

dotCOMM Awards
Gold Winner – Government Category
City of Brantford corporate site -

Apex Awards
Apex Award of Excellence
Advantage Branford microsite -

“I could not be prouder of the team that made this possible”, said Maria Visocchi, Director of the City’s Communications and Community Engagement department. “As the saying goes, ‘it takes a village’ to make a project of this scope and scale successful so I’m very encouraged to see the project team acknowledged for all their hard work. It’s also very rewarding to see how citizens are engaging with the City more as a result of the new website interface, helping ensure that more people in our community are getting important information about City programs and services.”

City of Brantford project team staff included:

  • Maria Visocchi, Director, Communications and Community Engagement
  • Scott Hall, Manager, Corporate Information and IT
  • Stephanie Quattrociocchi, Communications Specialist, Public Works, Community Programs, Parks and Recreation
  • Heather Carvalho, Communications Specialist, Health and Human Services, Community Development
  • Sharon Sayles, Marketing Coordinator, Community Programs, Parks and Recreation - Project Lead, Wayne Gretzky Sports Centre microsite
  • Kevin Dekok, Economic Development Officer, Economic Development - Project Lead, Advantage Brantford microsite
  • Sherri Simpson, Creative Director, Senior Graphic Designer
  • Caroline Brown, Senior Graphic Designer

The new City website was developed in partnership with award winning Waterloo based eSolutions Group, a division of GHD Digital, credited with building over 150 municipal websites and recognized with more than 75 marketing and technology international awards.


Media Contact: Maria Visocchi, Director, Communications and Community Engagement
City of Brantford | P: 519.759.4150 Ext. 5754 | E.