Face coverings required as Brantford Transit to move to 20-passenger maximum

Under the new Mandatory Face Covering By-lawwearing a face covering will be required in enclosed public indoor spaces in the City of Brantford, including all public transit beginning Friday, July 17, 2020, until further notice.

In close consultation with the Brant County Health Unit, and consistent with the City’s gradual approach to safely reopening of services to the public, effective Monday, July 20, 2020, Brantford Transit is moving to a 20-passenger maximum on all City buses. Please note that non-compliance with wearing a face covering may result in Brantford Transit having to return to the previous lowered capacity to ensure the protection and safety of riders. While the transit terminal remains closed, please call 519-753-3847 for assistance with inquiries and trip planning.

The following is a summary of transit changes announced over the past several weeks that remain in effect:

  • Blocking off select seats so customers can practice physical distancing while riding the bus
  • Asking all customers to board and exit the bus using the rear doors. People using mobility aids can continue to board and exit using the front doors
  • Providing extra services to industrial areas of the city
  • Offering free transit service until further notice, so as to remove the need for people to visit the terminal to buy or renew bus passes
  • Reminding customers to only ride the bus for essential travel (e.g. work, medical appointments and grocery shopping)
  • Operating on an hourly schedule (every 60 minutes) Monday to Saturday from 8:00 a.m. to 8:00 p.m.
  • Running evening routes from 8:00 p.m. to 1:00 a.m. (routes 11,12,13,14 and15)
  • All buses are cleaned and disinfected every 24 hours including frequent touchpoints like handrails, buttons, seats and straps
  • Each bus automated voice callout system has also been updated to remind passengers to wash their hands and follow COVID-19 preventative measure best practices as instructed by the driver. 
  • Brantford Lift service customers are asked to avoid all non-essential travel. Mobility services will be screened as many are older adults who may be more at risk of severe illness


  • Monday to Friday morning rush half-hour service from 6:00 a.m. to 8:00 a.m. remains unchanged
  • Sunday service remains unchanged and will continue to operate hourly from 8:00 a.m. 8:00 p.m.

The City is committed to continuing to look at different ways to provide reliable, sustained transit service for those passengers who need it most and appreciate your patience and understanding as we work through these changes. 

Additional updates regarding City programs and services are shared regularly on the City’s Facebook and Twitter pages and at brantford.ca/coronavirus.